Just because an electronic device is expensive doesn’t mean it can’t end up breaking down or having a factory error, and Apple has just released a new notice warning that certain users may end up having a limited brightness problem > on the recently announced 14-inch and 16-inch MacBook Pro, but also on the Pro Display XDR.
Specifically, they have published a new support document about an error that various users are experiencing regarding limited brightness on the screen and that can be reproduced in the new 14-inch and 16-inch MacBook Pro launched a few months ago and also in the Pro Display XDR.
Apple explains that certain users may end up receiving an error message on their screen about a brightness limitation and this can occur “if the ambient temperature of the room is high and you have been playing very bright content for a long period of time”.
The Cupertinos explain that if you see a message about the screen brightness being limited or if you see a caution symbol in the menu bar, it means the screen has entered a low power mode due to various overheating problems.
Apple offers the following recommendations if you experience this error:
- For MacBook Pros with Liquid Retina XDR displays, they advise closing any applications that may be consuming high system resources.
- They also recommend using the Apple XDR Display or Pro Display XDR reference mode unless your current workflow requires a particular reference mode.
- They also recommend lowering the ambient temperature of the room may eventually solve the problem.
- They also recommend closing or hiding any windows with HDR content.
- And finally they recommend putting the Mac to sleep, letting Allow the screen to cool down for 5 to 10 minutes, and then press any key to wake up the Mac again.
Alternatively, if all of the above recommendations are ineffective and the ambient room temperature is below 25°C, they recommend that those affected contact Apple support.